Terms of Service

1. About Advance Academy

Advance Academy is a BCBA-certified Applied Behavior Analysis (ABA) therapy provider serving families across Canada. We operate at:

• 5900 Avebury Rd, Mississauga, ON L5R 3M3 (Mississauga Office)
• Halton Hills Dr, Halton Hills, ON L7G 4S4 (Milton Office)

Contact us at care@advanceacademy.ca or (613) 363-4823.

2. Services We Provide

Advance Academy provides evidence-based ABA therapy services including but not limited to:

• In-home ABA therapy
• ABA therapy at daycare settings
• Early intervention programs for children aged 18 months to 5 years
• Children's developmental assessments
• Virtual ABA therapy (available province-wide across Canada)
• Parent coaching and caregiver training

All programs are designed and supervised by Board Certified Behavior Analysts (BCBAs). Service availability may vary by location. Contact us to confirm service availability in your area.

3. Eligibility and Use of Website

Our website is intended for use by adults (18 years of age or older) who are parents, legal guardians, or caregivers of children with autism or developmental differences, or by professionals seeking information about our services.

By using this website, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• Your use of the website complies with all applicable laws and regulations
• You will not use the website for any unlawful or unauthorized purpose

4. Service Agreements and Consultations

Free Consultation

We offer a free 15-minute consultation call to discuss your child's needs and our services. This consultation is informational only and does not constitute a service agreement or guarantee of service provision.

Service Agreements

Formal ABA therapy services are governed by a separate Service Agreement signed between Advance Academy and the client (parent or legal guardian). That agreement contains specific terms regarding:

• Session scheduling, frequency, and duration
• Fees, payment terms, and cancellation policies
• Consent to treatment and data collection
• Progress reporting and communication
• Termination of services

In the event of any conflict between these Terms of Service and a signed Service Agreement, the Service Agreement shall prevail.

5. Ontario Autism Program (OAP) Funding

Advance Academy is a registered Ontario Autism Program (OAP) service provider. We provide guidance on OAP funding as a courtesy to Ontario families. However:

• We do not guarantee OAP funding approval for any family
• Funding decisions are made solely by the OAP and AccessOAP, not by Advance Academy
• Eligibility requirements and funding amounts are subject to change by the Government of Ontario
• Families are responsible for ensuring their own OAP registration and compliance

Families in other provinces should check their provincial autism funding programs. Advance Academy does not guarantee funding availability outside of Ontario.

6. Website Content and Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Advance Academy or its content suppliers and is protected by Canadian and international copyright law.

You may:

• View and download content for personal, non-commercial use
• Share links to our website pages

You may not:

• Reproduce, distribute, or republish our content without written permission
• Use our content for commercial purposes
• Remove or alter any copyright or proprietary notices
• Use our brand name, logo, or trademarks without prior written consent

7. Disclaimer of Medical Advice

The information provided on our website is for general informational purposes only and does not constitute medical, psychological, or clinical advice. Our website content is not a substitute for professional diagnosis, treatment, or advice from a qualified healthcare provider.

ABA therapy programs provided by Advance Academy are therapeutic services, not medical treatment. We strongly encourage families to work alongside their child's pediatrician, developmental pediatrician, and other healthcare professionals.

Always seek the advice of qualified healthcare professionals regarding your child's developmental needs before making any decisions based on information from our website.

8. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, Advance Academy and its directors, employees, BCBAs, and contractors shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from use of our website or services
• Loss of data, revenue, or profits
• Any outcomes related to ABA therapy services beyond what is outlined in a signed Service Agreement
• Errors or omissions in website content
• Interruptions to website availability

Our total liability in any circumstance is limited to the amount paid for services in the three months preceding the claim. Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence.

9. Third-Party Links and Resources

Our website may contain links to third-party websites including AccessOAP, Autism Ontario, provincial government resources, and other organizations. These links are provided for your convenience only.

Advance Academy does not control, endorse, or take responsibility for the content, privacy practices, or accuracy of any third-party websites. Accessing third-party links is at your own risk.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to our collection and use of personal information as described in the Privacy Policy.

11. Cancellation and Refund Policy

Cancellation terms for individual therapy sessions and programs are outlined in your signed Service Agreement. General terms include:

• Session cancellations with less than 24 hours notice may be subject to a cancellation fee as outlined in your Service Agreement
• Advance Academy reserves the right to reschedule sessions due to therapist availability, illness, or unforeseen circumstances
• Refund eligibility is determined on a case-by-case basis in accordance with your Service Agreement

For any billing or cancellation inquiries, please contact us at care@advanceacademy.ca.

12. Modifications to Terms

Advance Academy reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically. For material changes, we will make reasonable efforts to notify active clients.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ontario.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and any signed Service Agreement, constitute the entire agreement between you and Advance Academy regarding your use of our website and services, and supersede all prior agreements and understandings.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: care@advanceacademy.ca
• Phone: (613) 363-4823
• Address: 5900 Avebury Rd, Mississauga, ON L5R 3M3
• Hours: Monday to Saturday, 9:00 AM to 9:00 PM